Shipping policy

STOCK & AVAILABILITY

  • Limited stock or end-of-line products are allocated to active orders first.

  • Some products must be ordered from the manufacturer, which may affect delivery times. Products in a single order may arrive separately.

  • Please do not book your vehicle in for work until you have received and double-checked your order.

  • For updates on your order, contact us quoting your order number.

  • PayPal orders: Payment is taken immediately when the order is placed, regardless of product availability.


DELIVERY FEES & TIMESCALES

  • Lowpro Ltd ships performance car parts to many countries worldwide. Many products come with free UK delivery.

  • Delivery charges are shown at checkout — no hidden fees.

  • Each product lists an approximate delivery timescale, which may vary if the item needs to be ordered from the manufacturer. Products may arrive separately.

  • It is the customer’s responsibility to check all items upon delivery before arranging any fitting or workshop appointments. Lowpro Ltd shall not be liable for any costs, damages, or losses resulting from missing, incorrect, or damaged parts.


CANCELLING YOUR ORDER

  • Orders may be cancelled at any time before they are prepared by our team. Contact us quoting your order number.

  • Once an order has been processed or dispatched, please refer to our Terms & Conditions.